IM login field descriptions

The IM-Login panel contains the following settings:

The IM panel contains the following settings:

Name Description
Enable IM Login Select this option if you want to activate Instant Messaging login features at the user's desktop. Else, a user will not be able to log in to Presence Services.
Enable automatic connection to IM server

Automatically connect to IM Server

Select this option to automatically connect to the Presence Services every time you sign in after registration of the user's telephony extension

Select this option to allow agent to connect to the Presence Services server automatically after registration of the user's telephony extension.

User Name

User ID

Enter the user name registered on the IM server.
Password Enter the IM password.
Domain Enter the domain name of the IM server.
Save password during sign in

Remember password for next login

Select this option if you want the system to save the password for the subsequent login.
Server Address

IM Server Address

Enter the IP address of the IM server.